Your subscription payment may have failed to process for several reasons, including insufficient funds on the card, a mismatch between the zip code we have and what your credit card issuer has on file, or various other credit card processing issues.
If you received a notification that your subscription payment has not gone through, please go to the My Account page on our website (historyvault.com/account) and either choose the option to retry your payment with the existing card on file, or select the 'Update Payment Method' option to enter your updated card and billing details. Your payment will be re-processed right away using your new payment method.
If you received notice of a failed subscription payment but do not make your payments directly with HISTORY Vault, please update your payment method on the platform where you originally subscribed. You can find more information here: