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Managing Subscriptions & Billing

  • Payment Failures & Managing Payment Methods
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  • I'm still being charged after I cancelled my HISTORY Vault subscription. How can I ensure my account is cancelled?
  • Do you offer different types of subscriptions?
  • How do I upgrade my subscription from monthly to annual billing?
  • What happens when my free trial is over?
  • Why didn't I receive a free trial?
  • When is my subscription payment due?
  • How do I change my HISTORY Vault sign in email?
  • I don't remember my HISTORY Vault password. How do I recover or change it?
  • I'm not sure where I originally subscribed to HISTORY Vault. How do I find that?
  • How do I locate and manage my Roku subscription?
  • How do I locate and manage my Google Play subscription?
  • How do I locate and manage my Apple App Store subscription?
  • How do I reactivate my HISTORY Vault subscription?
  • Do you charge sales tax?
  • How can I unsubscribe from receiving HISTORY Vault emails?
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