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HISTORY Vault
Troubleshooting

Articles in this section

I’m having trouble signing in to HISTORY Vault. What should I do?
HISTORY Vault videos won't play. What should I do?
Why does my video get blurry or pixelated sometimes?
Why does my video freeze up from time to time?
How can I contact HISTORY Vault's Customer Support team?
I cannot cast at all from the app to my television and/or the Chromecast icon is missing.
The Chromecast player controls aren’t working on my device.
I’m having trouble with Chromecast and I can't find the help I need here.
How do I get my free HISTORY Vault mug?
I'm having trouble with my activation code. What should I do?

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I lost, cannot find or never set up my Roku pin.

For the help recovering your Roku pin, please refer to Roku Support: How do I create or update the PIN for my Roku account?

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Related articles

How do I locate and manage my Roku subscription?
How can I contact HISTORY Vault's Customer Support team?
I’m having trouble signing in to HISTORY Vault. What should I do?
How do I download and access HISTORY Vault?
Can I purchase a gift subscription of HISTORY Vault through Apple, Google Play, Amazon or Roku?

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